Shipping policy
📦 Processing Time
All orders are shipped from Mississauga, ON within 1–2 business days of being placed. A shipping confirmation email will be sent once your order has been dispatched.
🚚 Delivery Timelines
Please note that packages may occasionally experience delays due to seasonal carrier volume or weather conditions.
🏙️ Local Delivery – Greater Toronto Area
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Free standard delivery for orders over $35 CAD (before tax)
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Flat rate $1.99 for orders under $35
🇨🇦 Shipping Within Canada
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Free Standard Shipping for orders over $75 CAD
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Orders under $75: $5.99 for standard (under 2 kg)
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Express shipping: $21.90
| Rate Name | Condition | Shipping speed | Price |
|---|---|---|---|
| Express | 0kg–2kg | 1 to 2 business days | $21.90 |
| Standard | $75.00 and up | 3 to 9 business days | Free |
| Standard | 0kg–2kg | 3 to 9 business days | $5.99 |
| Standard | 2kg–30kg | 3 to 9 business days | $21.90 |
🇺🇸 Shipping to the United States
| Rate Name | Condition | Shipping speed | Price |
|---|---|---|---|
| Express International | 0kg–1.5kg | 2 to 3 business days | $34.90 |
| Standard International | $75.00 and up | 4 to 8 business days | Free |
| Standard International | 0kg–0.5kg | 4 to 8 business days | $7.90 |
| Standard International | 0.5kg–1.5kg | 4 to 8 business days | $19.90 |
| Standard International | 1.5kg–30kg | 4 to 8 business days | $29.90 |
🌍 International Shipping (Outside US & Canada)
At this time, we do not offer shipping outside Canada and the US. We hope to expand in the near future.
📭 Missing or Undelivered Packages
Please allow up to 14 business days for delivery. If your order still hasn’t arrived, contact us at ayaforcosmetics@gmail.com and we’ll investigate the issue.
If a package is undeliverable due to an incorrect shipping address or issues outside of Canada Post’s control, we’re unable to offer a refund or resend the order.
